EMPLOYEE SATISFACTION


Employee satisfaction is the extent to which employees are happy or content with their jobs and work environment. Also known as job satisfaction, is the extent to which an individual is happy with their job and the role it plays in their life. ... Locke in the 1970s, is a theory based on expectations – satisfaction depends on the gap between what an employee expects from a job and what they actually get.

Employee satisfaction is the term used to describe whether employees are happy and fulfilling their desires and needs at work. Many measures purport that employee satisfaction is a factor in employee motivation, employee goal achievement, cost savings, customer satisfaction, employee productivity, positive employee morale, and more in the workplace. By Susan M. Heathfield updated October 31, 2020

 




The Key Factors Contributing to Employees Satisfaction.

  • Appreciation for your work 
 Appreciation from your boss and co-workers can turn a mundane day into one where you feel valued and respected – whatever your job, whatever your level
  • Good relationships with colleagues
It can be miserable working in a group of people with whom you don’t get on; if there’s no one to share a smile and a laugh with, no one to help or explain things and no one to turn to when things aren’t going well, then each working day can turn into one simply to be endured
  • Good work-life balance

Gone are the days when it was expected that an employee started at 8.30 and finished at 5.30 five days a week. Flexible working is now embraced by many employers and the right to part-time working and parental leave is enshrined in law. Companies with rigid working practices (although there are obviously areas such as health care where fixed shifts are a requirement in order to maintain service levels) are finding that they are not attracting top candidates who will opt instead for an employer who will consider working from home or a compressed working week

  • Good relationships with superiors

The very best managers do not tell their staff what to do, rather they lead by example and cooperation. Those sort of managers will always have the most productive work force because their team will want to work for them. They treat their team as individuals, recognize strengths and weaknesses and utilize people to their best potential, meaning workforce morale and motivation will be consistently high. Conversely grievances and disciplinaries will be low as there will be continuous dialogue leaving little room for niggles to become major issues

  • Company's financial stability
At the end of the week/month all expect to be paid for working – very few fellows are in the position of being able to work for free! Knowing that all are working for a company which is financially viable enough to meet the weekly or monthly wage bill is obviously re-assuring
  • Learning and career development

Continuing professional development is applicable in all jobs – no one wants to be stuck in a dead end job, doing the same thing in the same way until it’s time to retire. There is no reason why even the least glamorous of jobs cannot benefit from updates to training and methodology and a clearly defined career path (for those who want it) is both aspirational and motivating

  • Job security
Interestingly, job security is something that seems to belong to yesteryear. Millennials are prone to job hopping and are less likely to be seeking a ‘forever’ job than previous generations. That being said, no one goes into a new job planning to leave it and no one wants to start a new role in an organization which is clearly on its knees
  • Attractive fixed salary

As stated previously – all expect to be paid a for a day’s work and knowing what your income is going to be each week/month is far preferable to dealing with variable hours and therefore salary (zero hours contracts for example). If offered the choice between two employers (everything else being equal that is) than a candidate will most likely opt for the one who will pay the most – it’s human nature

  •          Interesting job content

If the job is mind-numbingly boring, how engaged are you likely to be as an employee? Won’t you just be watching the clock until it’s time to go home. We can’t all be research scientists, brain surgeons etc. but with a little thought (perhaps rotating tasks between a group of individuals) it should be possible to offer a degree of variation in most jobs.

  •          Company values 

If you are a vegan you are unlikely to apply for a job in a butchers or abattoir – your values are so far out of step with that prospective employer that you simply wouldn’t countenance working for them. Perhaps the issues are not always that stark and clear cut and there may not always be a choice but if your personal values closely align with that of your employer and the culture in the workplace is also a match, then you are far more likely to experience job satisfaction.

Employee engagement is increasingly seen as one way to retain staff, encouraging staff to share their views and ideas with both co-workers and senior management creating an environment of trust and mutual cooperation.

  According to Jacob Morgan futurist and best-selling author, the top 10 job satisfaction factors.





Benefits 

  •  Lowers voluntary turnover.
  • Reduces Employee Absenteeism
  •  Reduces long-term HR costs.
  •  Contributes positive results towards Employee Referral Programs.
  • Boosts Employee Productivity.
  •  Increases Employee Retention.

Employee satisfaction is a state where individuals are not only happy with their current profiles but also look forward towards a long term association with the organization. Employees would never be satisfied with their jobs unless and until they have something interesting and challenging to work on both management and employees have an important role to play in ensuring a positive ambience at the workplace and eventually job satisfaction.


Reference 

https://www.thebalancecareers.com/employee-satisfaction

https://www.success-stream.co.uk/what-factors-contribute-to-job-satisfaction

https://vantagecircle.com/job-satisfaction/

https://managementstudyguide.com/employee-satisfaction.htm

 



Comments

  1. Tharindu DassanayakeAugust 27, 2021 at 6:12 AM

    Important topic to discuss Nishantha. Satisfaction is a very important characteristic of any workplace. Low morale can have a negative impact on productivity in the workplace, while high satisfaction can maintain employee productivity. Here are some tips on how organizations can improve workplace satisfaction and promote the overall well-being of employees, such as Annual Leave, Bonuses, Limit Office Hours even a simple Thank you.

    ReplyDelete
  2. Rukmali FernandoAugust 27, 2021 at 11:03 AM

    Employee satisfaction is a key factor that determine the overall health of an organization. Some argue that employee satisfaction is interchangeable with employee engagement. However organizations must implement strategies to keep their employees satisfied to maximise its wealth.

    ReplyDelete
  3. Oshadha BandaraAugust 27, 2021 at 11:12 PM

    Employee satisfaction increases when the immediate supervisor understands the employees, is friendly, praises for good performance, listens to employees' opinions, and shows a personal interest in them. much more things can increase the ES. very informative article.

    ReplyDelete
  4. Bhashitha Dissanayake August 28, 2021 at 12:34 AM

    factors contributing to employee satisfaction encompass treating personnel with admire, presenting everyday worker popularity, empowering personnel, providing above enterprise-average blessings and compensation, offering worker perks and agency activities, and fine management inside a fulfillment framework of goals, measurements, and expectancies.

    ReplyDelete
  5. Parami RathmalgodaAugust 28, 2021 at 10:07 AM

    Hi Kasun. Employee satisfaction is of utmost importance for employees to continue happy and also deliver their level best. Satisfied employees are the ones who are extremely loyal towards their organization and stick to it even in the worst scenario. Thank you for sharing

    ReplyDelete
  6. Sunith GeeganageAugust 28, 2021 at 8:43 PM

    Satisfied and motivate people do wonders for their organization. Employee satisfaction is a unique according to individual employees and satisfaction level are different also. Employers can implement several activities to improve employee satisfaction some basic things like appreciate employee good works ect. As you discussed Kasun, maintain a good relationship with clear communication and fairy to employees will boost employee satisfaction.

    ReplyDelete
  7. Duminda BandaraAugust 28, 2021 at 9:56 PM

    Employee satisfaction is a key driving tool to create motivated workforce. Employees are expecting a work environment, where they can enjoy the work freely and happily. That make big impact on the performance as individuals and a group as well.
    Satisfaction can be factored in to different areas. It can be due to the pleasant work environment, , financial benefits, stability of the organization or many more reasons behind on this.
    As a business organization, it's important to maintain the level of satisfaction of the employees to keep in a higher degree. That would reflect through company performance and the behaviours.
    Thanks for sharing this important topic Kasun.

    ReplyDelete
  8. D.I.KanchanaAugust 28, 2021 at 11:50 PM

    Employee satisfaction is the degree of happiness or contentment with one's job. Employee satisfaction is critical in any company or organization. Employees who are pleased with the management and workplace culture work harder to make the company successful. Unhappy employees negatively impact the company's bottom line. When employees' needs are met, they become positive about the company and its goals. Employees who are dissatisfied with their jobs tend to lose motivation and underperform.

    ReplyDelete

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